Reference

Jurisdiction, Eligibility Account Rules

This page sets out the legal framework for 77abc — who may create an account, where the service is available, and how disputes are resolved. Access depends on your local law and eligible regions.

Jurisdiction-dependent accessAdult-only serviceAccount verification requiredDispute resolution processTerms acceptance on registration
77abc Jurisdiction, Eligibility Account Rules
LEGAL CONTACT

Policy Questions & Account Disputes

If you have questions about jurisdiction, account eligibility, or dispute resolution, reach us through the channels below. We respond to legal and compliance queries within two business days, though complex matters may take longer.

Legal Enquiries Email our compliance desk with your account ID and a clear description of your question. We handle jurisdiction queries, verification appeals, and terms clarifications through this channel.
Account Disputes Open a dispute ticket from your account dashboard if you believe a transaction, suspension, or decision was made in error. Include all supporting evidence — screenshots, transaction IDs, dates.
Live Chat Escalation Start with live chat for urgent account access or verification issues. The support agent can escalate to the legal team if your query requires compliance review or manual intervention.
DATA & SECURITY

How We Handle Verification & Account Data

We collect identity documents, payment-method details, and transaction history to verify accounts and process withdrawals. Your data is stored securely, accessed only by authorized staff, and retained as long as your account is active plus any period required by our compliance obligations.

Identity Verification

New accounts pass through KYC checks before the first withdrawal. Upload a government-issued ID, a recent utility bill or bank statement, and a selfie holding your ID if requested by our verification team.

Payment-Method Ownership

We verify that the bKash, Nagad, Rocket or bank account you withdraw to is registered in your name. Provide a screenshot of your mobile wallet profile or a bank statement showing your name and account number.

Data Retention & Deletion

Account data is kept while your account is open and for five years after closure to meet our record-keeping obligations. Request deletion by emailing compliance, though we may retain transaction logs as required by law.

Cookie & Tracking Policy

We use session cookies to keep you logged in, analytics cookies to measure page performance, and preference cookies to remember your language and layout choices. Decline optional cookies in your browser or account settings.

Common Legal & Eligibility Questions

Access depends on your local law and eligible regions. We do not confirm legality for any specific location — it is your responsibility to ensure compliance with the laws where you reside.

Accounts created by anyone under 18 are closed immediately, and any balance is forfeited. We verify age during KYC and may request additional proof if documents appear inconsistent or altered.

Identity verification prevents fraud, confirms you meet the age requirement, and ensures withdrawals go to the account holder. This is standard practice for payment processing and compliance obligations.

Open a dispute ticket from your account dashboard. Explain the issue, attach supporting evidence, and our compliance team will review within two business days. Decisions are final unless new evidence is presented.

Email compliance to request deletion. We will close your account and remove personal data, though transaction logs may be retained as required by our record-keeping obligations and applicable law.

Yes. Payment processing is handled by third-party providers whose terms also apply. We verify payment-method ownership before approving withdrawals to prevent unauthorized transfers and comply with our verification requirements.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.